There are a lot of companies using the word “payslip” out there right now.

Some of them have websites that look professional. Some sell software, templates, or outsourcing services. And some of them, when you look a little closer, have almost no information about who they actually are. No company registration number. No phone number. No physical address. No full trading name. Just a website, a product, and a place to put in your card details.

That should give any business owner pause.

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Payroll is not the place to take chances

Your payroll touches everything. It determines whether your employees get paid correctly and on time. It affects your SARS compliance — your PAYE submissions, your UIF contributions, your EMP201s. If something goes wrong, the consequences land on your business and on the real people waiting for their salaries.

Handing that responsibility to someone you can’t verify, trace, or call is a risk that simply isn’t worth taking.

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What to check before you trust a payroll provider

Before you buy software, sign up for a service, or hand over any payroll data — ask these questions:

Can you find their company registration number? Every legitimate South African company has one. It should be on their website, their invoices, and their correspondence. If you can’t find it, that’s a problem.

Is there a phone number — and does someone answer it? An email address is not the same as being reachable. Call them. See what happens. A payroll provider who can’t be reached when something goes wrong is no provider at all.

Do they have a physical address? Not a P.O. box. A real address where the business operates. This matters more than people realise — it tells you there are real people, in a real place, doing real work.

What is their full trading name? A website name and a registered company name are not the same thing. Know who you’re actually contracting with.

How long have they been around? Payroll compliance in South Africa is not simple. Tax tables change. Labour law updates. SARS requirements shift. Experience matters — not just in building software, but in understanding what happens when things don’t go according to plan.

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Why we’re telling you this

We’ve been doing this since 1989.

Payslip Software Solutions (Pty) Ltd is a registered South African company. You can call us at 021 001 7240 and a real person will pick up. Our full company details are on our website, our emails, and every piece of correspondence we send. We’ve been building trust with South African businesses for over 35 years — and that trust isn’t something we take lightly.

We’re not writing this to scare anyone. We’re writing it because we’ve recently become aware that there are companies using names similar to ours, and some of them don’t meet the basic transparency test we’ve described above.

You deserve to know who you’re dealing with. Especially when it comes to payroll.

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The original is still here

There are newer, shinier options in the market every year. Some of them are good. Some of them are not what they appear to be.

We’re not going anywhere. We’ve been here through democratic transitions, financial crises, a global pandemic, and more SARS system changes than we care to count.

If you’re evaluating your payroll options, we’d love to chat. And whoever you go with — please do your homework first.

💚 payslip.co.za | 021 001 7240 | help@payslip.co.za